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Privacy Policy
Learn how we collect, use, and protect your personal information
# Privacy Policy
## Introduction
DECOLERA ELEKTRİK ELEKTRONİK SANAYİ VE TİCARET LTD. ŞTİ. ("DECOLERA" or "Company") attaches great importance to the privacy and security of your personal data. This Privacy Policy explains how the information collected when you visit our website ([https://decolera.com](https://decolera.com)) or use our services is used, stored and protected.
## 1. Information We Collect
### a. Personal Information
When placing orders through our website or filling out contact forms, we may collect the following personal information:
- Name, surname
- Email address
- Phone number
- Delivery and billing address
- Payment information (collected securely only through payment providers)
- IP address and device information
### b. Automatically Collected Data
When you visit our website, some technical data may be collected automatically:
- Browser type and version
- Pages visited
- Visit duration and date/time information
- Referring website
- Location data (approximate location based on IP address)
## 2. Use of Information
The collected data may be used for the following purposes:
- Processing your orders and providing delivery
- Issuing invoices
- Providing customer service
- Informing you about new products and campaigns (with your consent)
- Personalizing and improving your website experience
- Fulfilling legal obligations
## 3. Cookies
Our website uses cookies to improve user experience. Cookies are small data files stored in your browser.
### a. Types of Cookies Used
- **Essential Cookies:** Necessary for the proper functioning of the website.
- **Analytics Cookies:** Allow us to analyze user behavior.
- **Marketing Cookies:** Help us show ads based on your interests.
You can block the use of cookies through your browser settings. However, some functions may not work properly.
## 4. Information Sharing
We do not share your personal data with third parties, except in the following cases:
- When legally required by competent authorities
- With shipping companies for order delivery
- With authorized payment providers for payment processing
- With service providers who provide technical infrastructure and software support (only to the necessary extent)
We work with all our service providers under data security commitments.
## 5. Data Security
We implement various technical and administrative measures to ensure the security of your personal data:
- Encrypted connections with SSL certificate
- Secure servers and access controls
- Regular software updates
- Restricted data access authorizations
However, we would like to remind you that no system is 100% secure. Therefore, keeping your passwords secret is of great importance.
## 6. Your Rights Regarding Your Personal Data
Under the Personal Data Protection Law No. 6698 (KVKK), you have the following rights:
- Learn whether your personal data is processed
- Request information if they have been processed
- Learn the purpose of processing and whether it is used in accordance with its purpose
- Know the third parties to whom they are transferred domestically or abroad
- Request correction if the data is incomplete or processed incorrectly
- Request deletion or destruction in accordance with legislation
- Request notification of these operations to third parties
- Object to a result against you due to data processed exclusively through automated systems
- Request compensation for damages due to illegal processing
## 7. Policy Updates
This Privacy Policy may be updated from time to time. The most current version is always published on [https://decolera.com](https://decolera.com). We recommend visiting our page regularly to stay informed about changes.
## 8. Contact
You can contact us for any questions, suggestions or complaints related to our privacy policy:
📧 **Email:** decoleradesign@gmail.com
📞 **Phone:** 0507 059 68 95
🌐 **Web:** [https://decolera.com](https://decolera.com)
---
*Your data is in our hands. Your privacy is our priority.*
## Introduction
DECOLERA ELEKTRİK ELEKTRONİK SANAYİ VE TİCARET LTD. ŞTİ. ("DECOLERA" or "Company") attaches great importance to the privacy and security of your personal data. This Privacy Policy explains how the information collected when you visit our website ([https://decolera.com](https://decolera.com)) or use our services is used, stored and protected.
## 1. Information We Collect
### a. Personal Information
When placing orders through our website or filling out contact forms, we may collect the following personal information:
- Name, surname
- Email address
- Phone number
- Delivery and billing address
- Payment information (collected securely only through payment providers)
- IP address and device information
### b. Automatically Collected Data
When you visit our website, some technical data may be collected automatically:
- Browser type and version
- Pages visited
- Visit duration and date/time information
- Referring website
- Location data (approximate location based on IP address)
## 2. Use of Information
The collected data may be used for the following purposes:
- Processing your orders and providing delivery
- Issuing invoices
- Providing customer service
- Informing you about new products and campaigns (with your consent)
- Personalizing and improving your website experience
- Fulfilling legal obligations
## 3. Cookies
Our website uses cookies to improve user experience. Cookies are small data files stored in your browser.
### a. Types of Cookies Used
- **Essential Cookies:** Necessary for the proper functioning of the website.
- **Analytics Cookies:** Allow us to analyze user behavior.
- **Marketing Cookies:** Help us show ads based on your interests.
You can block the use of cookies through your browser settings. However, some functions may not work properly.
## 4. Information Sharing
We do not share your personal data with third parties, except in the following cases:
- When legally required by competent authorities
- With shipping companies for order delivery
- With authorized payment providers for payment processing
- With service providers who provide technical infrastructure and software support (only to the necessary extent)
We work with all our service providers under data security commitments.
## 5. Data Security
We implement various technical and administrative measures to ensure the security of your personal data:
- Encrypted connections with SSL certificate
- Secure servers and access controls
- Regular software updates
- Restricted data access authorizations
However, we would like to remind you that no system is 100% secure. Therefore, keeping your passwords secret is of great importance.
## 6. Your Rights Regarding Your Personal Data
Under the Personal Data Protection Law No. 6698 (KVKK), you have the following rights:
- Learn whether your personal data is processed
- Request information if they have been processed
- Learn the purpose of processing and whether it is used in accordance with its purpose
- Know the third parties to whom they are transferred domestically or abroad
- Request correction if the data is incomplete or processed incorrectly
- Request deletion or destruction in accordance with legislation
- Request notification of these operations to third parties
- Object to a result against you due to data processed exclusively through automated systems
- Request compensation for damages due to illegal processing
## 7. Policy Updates
This Privacy Policy may be updated from time to time. The most current version is always published on [https://decolera.com](https://decolera.com). We recommend visiting our page regularly to stay informed about changes.
## 8. Contact
You can contact us for any questions, suggestions or complaints related to our privacy policy:
📧 **Email:** decoleradesign@gmail.com
📞 **Phone:** 0507 059 68 95
🌐 **Web:** [https://decolera.com](https://decolera.com)
---
*Your data is in our hands. Your privacy is our priority.*